crisis_line_womanA crisis can occur at any time. When the crisis involves an Alzheimer’s or dementia patient the situation becomes even more complex. When the crisis involves an elder person with an Alzheimer’s/dementia diagnosis, they may show symptoms and exhibit behavior that requires immediate intervention.

If people that are untrained in dementia attempt to assess the patient, the patient may be at risk for inappropriate treatment, hospitalization, or incarceration.

The purpose of our Alzheimer’s Care Crisis Line is to restore the Alzheimer’s or dementia patient to their maximum level of functioning enabling them to remain in their own home or in the least restrictive environment, for as long as it is financially and physically possible. Sometimes a caregiver faces a crisis…. Emotional, physical or psychological… Our Alzheimer’s Care Crisis Line and our entire staff is here to help get you through…

Our Crisis Care Managers are all Advanced Degreed Professionals, Registered Nurses, Social Workers and Certified Geriatric Care Managers. Their role is to:

  • Provide immediate crisis intervention
  • Identify the problem
  • Find the solution
  • Coordinate and implement all appropriate resources
  • Assure patient and caregiver safety

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Once the crisis is past, the patient and their family continue to work with their Care Manager who will provide them with long-term support, guidance, training, counseling, products and resources. What makes us different? One call is ALL it takes… You will work with one company and one care manager from the time of your initial call, through complete crisis resolution. All necessary care, services, support, products and guidance will be provided by ElderCare at Home directly. Our reputation speaks for itself. When you need help, reach out to ElderCare at Home & the Alzheimer’s Care Resource Center. Counseling services are available in person, online, by telephone or via email. For more information visit Coaching for Caregivers.

ElderCare at Home offers a variety of free reports, guides, fact sheets and other complimentary resources on Alzheimer’s disease, dementia and other memory impairments. To receive your list of free reports, call us at  1-800-209-4342

Whenever you reach out, ElderCare at Home is here to help. We have over 30 years experience and our professional staff of geriatric care managers are available twenty-four hours a day, seven days a week and ready to assist in a difficult situation.

Why does ElderCare At Home provide a crisis line?

  • Patients struggling with dementia are subject to adverse symptoms 24 hours a day, 7 days a week
  • Due to the effects of Alzheimer’s Disease and related disorders, patients may exhibit behavior needing immediate intervention
  • Unusual behavior is often misunderstood by the public or law enforcement
  • Inaccurate assessment by those untrained in dementia may result in inappropriate incarceration, or unnecessary application of Florida’s Baker Act

Who can use the 24-Hour Crisis Line?

  • Caregivers
  • Law enforcement
  • Doctors
  • Case Managers
  • Home health agency staff
  • Community services staff
  • Family
  • Anyone in the community who identifies a crisis involving a probable Alzheimer’s Disease or related disorder patient

How can the 24-Hour Crisis Line help?

  • Provide crisis intervention
  • Stabilize the emergency
  • Coordinate emergency resources with those who have the authority to effect emergency placement or intervention
  • Advocate for the patient and caregiver
  • Provide appropriate follow-up
  • Insure that the Alzheimer’s Disease patient achieves the optimum level of functioning, enabling the patient to remain in the least restrictive setting